If you have a computer and you probably do, you undoubtedly
have a spam killer. You know all that
junk that appears in your computer such as free Viagra, Meet the Mate of your
Dreams, incoherent email from China, millions of dollars from Nigeria (just
give them your Social Security #) etc. You get the picture.
I had a Spam Killer program for a few years and was very
pleased with it. It really did block all
that garbage. However, suddenly, it
stopped working. I had four on-line chats
(those are really neat…invisible help) with the technical people to no
avail. I then received two phone calls
from people at this company; one could not help, the other told me he did not
have the time at the moment but would call back. Wrong.
There must have been someone in this organization who could
address this issue. One would
think. Amazingly enough, the second
gentleman with whom I had spoken called within the week. It seems he had forgotten about me. That is a no no. But it can happen.
Why did he finally call? Well The President told him to take care of it since I had sent a letter
to him. So he did and decided that the
only recourse to correct the rebellious program was to uninstall it and send me
a new CD to re-install. He did, I did
and, like magic, no more problem. As I’ve always said, bitching pays. Being a polite and very grateful person, I
then sent off another letter to The President thanking him for his help. Courtesy never hurts because you never know
if or when another problem will surface and you have to write again.
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